Mercari customer service. Direct Seller Customer Service Number 饾檹饾櫖饾櫎 5 饾檹饾櫖饾櫎 477 0063 馃敟馃敟 Great quick response and customer service! I placed an order for one item last week, and for days there was no progress whatsoever. m. Jun 3, 2020 路 Mercari’s rating system is viewable only by people who’ve completed purchases, so the reviews may be slightly more reliable than those on other platforms. I’ve sold over 900 items and never experienced this situation on the same item repeatedly. I know we tend to mostly only complain about Mercari’s customer service (myself included) so I wanted to post about this positive experience. 5. Mercari has a rating of 1. I’m having an issue with Mercari, and I tried contacting them on Twitter. Reach out anytime with the methods below when you need additional help. Like any other online platform, there might come a time when you need assistance or have questions. Open Positions. They got back to me and told me they had limited access my information and I should use contact@mercari. The company now has U. Mercari monitors listings/transactions both Browse the latest job openings in [銈偣銈裤優銉笺偟銉笺儞銈筣 at Mercari. TLDR: Mercari didn’t follow their own policies, and gave be back store credit that will expire or I can withdrawal it if I pay them a fee to do so. Mercari is your marketplace. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Mercari is an online marketplace app that began in Japan in 2013. These might include damaged items, fake products, failed shipping, etc. Mercari customer service is a joke. Jun 29, 2020 路 App: Click “Help Center” in the app, go through prompts until it directs you to a contact form. offers the Mercari marketplace app and more in Japan and the US. Please select a contact point from the list below depending on the subject of your inquiry. Email: contact@mercari. 6. Find answers about in-progress or completed orders. I have an item for sale that for whatever reason seems to only attract scammers (it’s a hair care product). I would like to take the money out and close the account but can not reach anyone to get this done. Does anyone know how to get in touch with Mercari? I have been trying to get my w-9 sorted out for 3 weeks now and have no response from Mercari other then them locking my account and not letting me withdraw $200. Live chat: Mercari has no live chat support at this time. Date of experience: July 24, 2024. Fix issues with payments. May 22, 2024 路 Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. 1. Jan 14, 2024 路 Find out the different ways to reach Mercari customer service by phone, email, postal mail or social media. And I’m not allowed to rate the scamming seller either. Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. The customer service scam usually starts with someone contacting customer service and claiming you have defrauded or scammed them somehow. operations and has boasted more than 50 million downloads of its app, averaging over four stars in both the App Store and Google Play, with over 350,000 new listings every day. Date of experience : October 13, 2024 Jan 28, 2024 路 The predominant complaints regard counterfeit items, high shipping costs and poor customer service. If you feel the site itself has somehow perpetuated the problem, stop using the site. Phone number: 888-325-2168. com. Here’s how to get information and Mercari is your marketplace. The only difference is that on the app, Mercari only gives you 500 characters to write your message with, and with the email, you can write as much as you’d like to without constraint. Get the phone numbers, email addresses and links for orders, payments and other inquiries. So, though Mercari is legit, users should use their best discretion, fully read their terms of May 31, 2021 路 You can contact via their contact page. com- is that any different? Dec 6, 2023 路 As a buyer, Mercari customer service does take some measures to protect you. You can also navigate to the Help Center contact page from the Mercari homepage. Rep told me to check my credit card and that the right discounted amount should show there. Nov 8, 2021 路 Unfortunately, Mercari often assumes that the customer is always right instead of protecting sellers on the site. M1 is made for those looking to build their wealth using powerful automation and topflight rates. Our mission: to create value in a global marketplace where anyone can buy & sell. Mercari’s customer service system operates all day, every day, ensuring users can enjoy a safe and secure experience. Things like refunds, transfer requests, or unauthorized transactions. Ive been using mercari since 2021 for extra income and also have bought some items and never had any issues Customer service replies to all and any messages promptly and solves any issues. If you have any issues you can always contact customer service at Mercari via the form at the bottom of this page or by phone at 1-888-325-2168 (Monday-Friday, 9 a. com/us/help_center/contact to reach this page from your desktop, laptop, or mobile device web browser. I've repeatedly asked for a phone call from a customer service representative, yet haven't Mercari U. M1 lets you earn, invest, spend, and borrow all on one financial platform. com…which just brings you back to their bot run customer service portal. For instance, if you don’t get the product you paid for you will receive a full refund. You can also reach via their contact phone number: 855-464-7482 Additionally, additional information can be found on customer service page. Help Center: One of the fastest ways to get answers to Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. 2 stars from 2,363 reviews, indicating that most customers are generally dissatisfied with their purchases. -5 p. Ask for assistance with your Mercari account. Employment Type Company/Business Office Role. When you contact Mercari customer service in the app, you’ll see your message has been sent to your email. mercari. Instead of asking you to file a claim with the carrier, Mercari’s customer service team will automatically review your transaction for eligibility. Date of experience : October 13, 2024 What the system did was apply this supposed coupon to the smallest purchase possible. Jul 13, 2024 路 Go to https://www. Mercari ranks 712th among Marketplace sites. Mercari, Inc. How can I contact Mercari customer service? If you need to contact Mercari customer service you can click here. Mercari, Inc has 1 locations Customer Complaints. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. I’ve seen people suggest support@mercari. It’s the exact same thing. May 5, 2020 路 The standard recourse for a victim of a Mercari scam is to file a complaint through Mercari customer service. Spread the loveIntroduction: Mercari is a popular online marketplace that allows users to buy and sell products with ease through their app or website. Things like shipping, returns, or cancelations. The purchase shows as being charged full price. Any help is apricated. 5,591 complaints closed in last 3 years. Additional actions can include filing a police report and, depending on circumstances, even filing a fraud victim statement with the three major However, if you want to get your items in front of more eyes then in the evening or on weekends tend to be the best time to post to Mercari. The phone number for Mercar is 888-325-2168 Aug 30, 2024 路 Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. PT). As a seller, when you sell items or ship items, Mecari does protect you up to $200 in case a package is damaged or lost according to the tracking number. 3. It's the perfect place to declutter and discover items that are uniquely you. Twitter: @mercari_app. May 22, 2024 路 If your item is lost in transit, or if the buyer files a return for an item damaged in transit, Mercari’s Shipping Protection has you covered. S. Contacting Mercari's Customer Service. Customer Services. Sep 23, 2018 路 Their customer service does not protect their buyers. In this article, we will discuss three easy ways to contact Mercari customer support. 4. And to make matters worse, the coupon does not even show as applied so you have no idea. . The claims process can take up to 8 weeks. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems.
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